Stories from Our Customers
If you’re looking for a mortgage team that truly goes above and beyond, I cannot recommend a better Mortgage Officer than Joy Vickers and her Mortgage Processor, Miranda Freeman, enough! Joy was incredibly kind, courteous, and respectful throughout the entire process, and her communication was unmatched— always quick to respond and happy to answer any questions we had. Miranda, the Mortgage Loan Processor, was just as amazing—always ready and willing to help, and so on top of everything every step of the way.Buying a home can be stressful and overwhelming, but they both made the experience feel smooth and manageable. They truly eased all of our stress and anxiety and made us feel confident from start to finish. We are so grateful for their dedication and support—an absolute dream team!
Blake Peterson -
Mortgage Customer
“The team at FNBCC was world-class in professionalism and has their process dialed to navigate the SBA process (which is tedious and paperwork-heavy). From helping us understand what we needed to do, to supporting regularly along the way, we felt taken care of in securing financing for our project. Holly held our hand through the process and made sure we were set up for success - A+ service!”
Denver Nguyen -
Commercial Services
We previously worked with Holly Brooks from the FNBCC team for two of our SBA loans. Holly is extremely organized and responsive and made the process seamless and effective. The SBA closing process can be cumbersome due to the amount of documents needed but Holly makes sure nothing is missed with her attention to detail and her genuine interest in making sure you get to closing to complete your business project quickly. We were very happy to work with her.
Andrea Ponce -
Commercial Services
I still wake up and thank god for this house you help put us in – just last night I was on the phone telling someone about how amazing you are and we wouldn’t have this house without your help!
Sonya L. -
Mortgage Customer
My situation and tight timeline was tricky and you met the deadline with plenty of time to spare. It truly speaks to how your office is run and the caliber of specialist who handled the processing of my entire loan. Again, thank you so much from the bottom of our hearts for making our biggest dream come true. FNBCC will always and forever be my go-to.
Nancy D. -
Mortgage Customer
Mrs. Joy I want to tell you again what a blessing it was to meet you and work with you on this house loan you did an amazing job and made the entire process very smooth and easy. The whole family is excited about their new home and I want to tell you thank you one more time. I would recommend anyone going to buy a house to go see you.
Darin W. -
Mortgage Customer
Mrs. Joy made the home buying process easy and she is very knowledgeable in her craft. If I had to do it all over again, Mrs. Joy will be my go-to… hands down the best.
Demarcus J. -
Mortgage Customer
Joy made the loan experience seamless. She consistently spent time effort and collaboration with me which made me feel like a priority.
Brandi S. -
Mortgage Customer
Joy Vickers and her team at FNBCC will ALWAYS be my go to for mortgage and personal loan needs! They set the bar high with service. If you are looking for a team of fast, friendly, and knowledgeable professionals head over to FNBCC… you will not regret it.
Whitney B. -
Mortgage Customer
I worked with Mary Coates at FNBCC on a home refinance. I have worked with Mary in the past, and her work at FNBCC was consistent with my past experiences: she went above and beyond to make the process go smoothly and was responsive and accessible to answer any questions I had.
A.D. -
Mortgage Customer
An amazing bank. The staff is so nice, welcoming and professional. A great environment for great banking. I use them for my personal and business needs.
Christina V. -
General
Fantastic local community bank. They provided some of the best customer service I’ve ever experienced. Night and day difference compared to other banks. Highly recommend doing business here.
Mitch S. -
General
We have been customers of FNBCC since 2020. Ann is truly a leader in the community. There are a lot of claims out there where business say oh, we are a big family, but I‘ll tell you, FNBCC through their actions show us that we truly are.
Crazy Uncle Mike’s and Mylas’s Beleaf -
General
I moved to FNBCC from a larger bank because of the community and personal aspects you get with FNBCC. At the big banks, you call a 1-800 number, here you get a real person. I highly recommend FNBCC.
David Morrison -
General
The girls are absolutely fabulous here. If you want any kind of personal attention, this is the place to be, it’s not like any other bank. This is family.
Angie Diaz -
General
FNBCC is more than just a bank to us; they are partners in our personal and professional success. From the personal touch Stephen provided while we built our dream home to the expert service the team offers our businesses; they’ve always been there when it counts. We couldn't imagine doing business anywhere else.
Garrett & Kacey Spivey - Holt's Sweet Shop Hardware House -
General
Working with Joy and FNBCC made my first mortgage experience so much easier than I expected. I wasn't sure how the process would work since I was so young and moving out on my own, but Joy guided me every step of the way and made everything feel simple and manageable. They were so easy to work with, communicated clearly, and truly had our best interest in mind. I'm so grateful for how smooth they made the entire process.
Nallee Mobley -
Mortgage Customer
Working with Joy Vickers for the refinancing of my home was smooth, fast, efficient, and incredibly well-organized. Every step was clearly explained, communication was prompt, and I always felt informed and supported through the whole process. She answered my questions quickly, paperwork was handled seamlessly, and deadlines were consistently met ahead of schedule. If you’re looking for a lender who values your time and makes the process stress-free, I highly recommend Joy Vickers at FNBCC.
Missy Watkins -
Mortgage Customer