Protect Your Personal and Account Information
At FNBCC, your security is our priority. In today’s digital world, safeguarding your personal and financial information is more important than ever. Whether you're banking online, using mobile apps, or interacting with us in person, we’re committed to helping you stay informed and protected. We're here to provide you with resources that protect you against fraud, as well as helping you take the appropriate steps to report fraud to both FNBCC and the proper authorities if you believe you are a fraud victim.
Steps for Reporting Suspected Fraud (PDF)
Online Security Resources
FNBCC has compiled several security resources from the Federal Trade Commission (FTC), Federal Deposit Insurance Corporation (FDIC) and other trusted third parties to ensure you have access to the best information.
- How to Prevent Account Takeover Attacks: This video expains the dangers of account takeover attacks and what you can do to protect yourself and your organization.
- What Are Some Common Types of Fraud and Scams: This article details common scams currently targeting bank customers.
- Online Safety Basics - National Cybersecurity Alliance: Learn simple, everyday habits that can help protect your accounts, devices, and personal information online.
- Protect Your Computer from Malware: Watch this short video from the Federal Trade Commission to learn how to prevent, spot, and remove malware from your computer or mobile device.
- How to Avoid a Scam – This article from the FTC shows you how to guard yourself against common scams.
- FTC's Identity Theft Site – Learn how to protect your personal information, spot the signs of identity theft, and recover if your identity is stolen, all from the Federal Trade Commission.
- OnGuard Online – Get practical tips from the Federal Trade Commission on securing your devices and accounts, protecting your privacy online, and avoiding common internet scams.
Check Fraud Prevention
Check fraud is on the rise. Follow these easy tips to stop check fraud before it happens.
- Pay digitally. When possible, avoid writing a check and use secure electronic payments like account-to-account transfers, ACH, wire transfers and debit or credit cards to pay bills. Use Zelle® to pay family and friends you know and trust.
- Order checks from your bank. Opt for security features like watermarks that make it harder to create fake checks. Leave your phone number and address off printed checks.
- Use a black gel pen. When you write a check, use a black gel pen - the ink makes it difficult to remove or change information and alter the check.
- Prevent check theft. Store blank checks in a locked cabinet or desk in your home or office. When mailing checks, use the mailbox inside a USPS facility instead of a curbside USPS mailbox or your residential outgoing mail.
- Stay in the know. Log in to FNBCC Online Banking and set up account activity alerts and notifications.
- Check your account daily. It's easy with FNBCC Online Banking and our mobile app. Review check images and verify the check clearing your account is accurate and valid.
Preventing Check Fraud for Businesses
FNBCC Treasury Management clients can add an extra layer of protection with Positive Pay, a service that compares the checks you issue with the checks presented for payment. If a check doesn't match, you'll receive an alert so you can approve or return it before it's paid.
The bottom line: it pays to be proactive. To help prevent check fraud, set up account alerts, monitor your online banking transactions, and review every account statement.