Mastercard® Debit Card
Your FNBCC Mastercard® Debit Card provides you with access to your checking account funds 24 hours a day, 7 days a week. Use it in stores or online anywhere Mastercard® is accepted. Our debit card features EMV chip technology for added security and is available at no cost with any FNBCC checking account.
FNBCC is proud to offer instant issue debit cards, so there is no waiting for your card to arrive in the mail. Move your checking account today and use your new debit card tomorrow. If your card is lost or stolen, you can get a new card the same day by visiting one of our locations.
MyCardRules™ places control over when, where and how your card is used. Whether you're looking to stop certain types of transactions, limit per-transaction spending, or if you just want to be notified of card activity, MyCardRules™ gives you the certainty and security you need.
Download the MyCardRules™ app today!
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If you are traveling and experiencing issues using your debit card, please call us during normal business hours. If after business hours contact our Fraud Prevention Service at (800) 237-8990.
Lost or Stolen Debit Cards
If you need to report a lost or stolen debit card after normal business hours, contact (888) 297-3416.
You can report a lost or stolen debit card online through the online banking website or the FNBCC app.
Online Banking – Login to your online banking and select the Settings menu option, then Debit Card. Click Report Lost or Stolen.
FNBCC app – Login to your FNBCC mobile app and locate the Preferences Tab from the main menu. Select Manage Cards menu option, then Report Lost or Stolen.
Temporarily Suspend Debit Card
Temporarily suspend your debit card if you think you have potential fraud on your account. You can do this through the online banking website or your FNBCC app.
FNBCC app – Login to your FNBCC mobile app and locate the Preferences Tab from the main menu. Select the Manage Cards menu option and chose Suspend Card.
MyCardRules app – Login to your MyCardRules mobile app and access the Card Details screen. Slide the Card On/Off toggle switch from On (green) to Off (red).